Refund Policy
How refund requests for College Without Cost purchases are handled.
Please retain a copy of this document for your records.
Terms Shown at Checkout
The refund eligibility, time limit, exclusions, and access consequences shown at the applicable checkout are the controlling refund terms for that purchase. Review and retain those terms before completing payment.
Requesting a Refund
Send a refund request to [LEGAL CONTACT EMAIL] using the email associated with the purchase. Include the purchaser name, purchase date, product purchased, and transaction information needed to locate the order. Do not send full payment-card information.
How Requests Are Evaluated
- Whether the purchase falls within the refund terms shown at checkout
- Whether an exclusion or special offer applies
- Whether the payment provider requires additional processing steps
- Whether course or member access must be revoked after a refund
Processing
Eligible refunds are returned through the original payment method when available. Payment providers and banks control when funds appear after a refund is issued. This policy does not limit any nonwaivable consumer rights.
Questions Before Purchase
Contact [LEGAL CONTACT EMAIL] before purchasing if the checkout refund terms are unclear.